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CUSTOMER SUCCESS STORY

How MMV uses Affinity

Affinity helps Mass Mutual Ventures fuel the growth of its companies

About MassMutual Ventures

MassMutual Ventures (MMV), a $250M venture fund focused on enterprise software and financial technology. It is the corporate venture capital arm of MassMutual, a Fortune 500 insurance company.
Last year, as part of an effort to tap into the latest technology to help them leverage and manage their various complex relationships, MassMutual Ventures chose Affinity over Salesforce as their CRM. Contrary to Salesforce, Affinity was set up in less than 30 days and implemented within 60 days, with wall-to-wall email and AWS integration.

Mass Mutual Ventures

“Within weeks of moving toAffinity, we were able to easily discover and manage the 1,000s of entrepreneur and venture community relationships already latent within our team. What’s more, the Affinity Alliances professional network has helped us quickly build new & valuable connections.”

Eric Emmons
Managing Director, MassMutual Ventures


Managing complexity with Affinity lists

As a part of a 10,000+ person organization, MassMutual Ventures is replete with institutional knowledge. Prior to Affinity, MassMutual Ventures' venture arm struggled to keep track of contacts, deal flow, pipeline, vendors, and other critical information. Affinity’s lists have been transformative in terms of helping MassMutual Ventures consolidate and centralize information and make it visible to all members of the global organizations. "The high-level reporting that Affinity enables has been invaluable in terms of surfacing information to the C-Suite," says Charles Svirk, a senior member of the MassMutual Ventures investment team.

Strengthening relationships with portfolio companies

Prior to implementing Affinity, MassMutual Ventures was highly siloed in terms of relationships with its portfolio companies. Thanks to Affinity, MassMutual Ventures was able to instantly surface email communications with 20,000 individuals across at 3,400 organizations over the past four years. All team members now have insight into the context and status of relationships with portfolio companies. MassMutual Ventures has also been able to leverage Affinity’s Alliance feature to uncover existing relationships with entrepreneurs that need nurturing.